Frequently asked questions
Practical answers for your appointment at Salbar.
Do I need a referral?
In many cases, you can book an appointment directly. Certain conditions or insurance terms may require a referral. Check your policy and discuss this with Salbar.
Patient information →What happens at the first appointment?
You discuss your symptoms and goals, followed by a focused assessment. Boris then explains the findings and the next step.
Your first appointment →What should I bring?
Bring your identification, insurance details and relevant medical documents. If you have a referral, bring it too.
See how to prepare →What should I wear?
Wear comfortable clothing that allows the affected area to be assessed. Sportswear or shorts may be useful for leg symptoms.
More about preparing →How does reimbursement work?
Reimbursement depends on your policy, your medical indication and the arrangements with your insurer. Read the patient information and ask your insurer about your own cover.
Insurance information →How much does my appointment cost?
The price depends on the type of appointment and treatment duration. Current self-pay fees are listed on the fees page.
View fees →How do I change or cancel an appointment?
Contact us as early as possible. Missed appointments or appointments cancelled too late may be charged to you. Ask about the applicable terms when booking.
Get in touch →Are answers from the symptom guide sent automatically?
No. They remain in the window and are not saved or sent to Salbar. You can download a PDF yourself and bring it with you.
Open the symptom guide →Can I receive online support?
The old Salbar website describes video consultations and exercise support with PhysiApp. Contact us to discuss what is currently available and appropriate.
Online support →Our practice policies
Please read the arrangements for payment and changing or cancelling appointments in advance.