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Personal guidance · At home too

Online consultations & PhysiApp

Consultations are available in Dutch, Russian and English.

Discuss your symptoms with Boris in a video consultation and continue at home with a personalised exercise programme.

Your request is not yet a confirmed appointment.Salbar confirms the time, duration and cost in advance. The online consultation takes place viaZoom or Google Meet. You receive a payment link for the deposit. After confirmation and payment, you receive the joining link. The online consultation is confirmed once you have received our confirmation and the deposit has been paid. Pay the deposit before the consultation.

The same attention, at a distance

Not every question requires a visit to the practice. During an online consultation, we discuss your symptoms, daily activities and recovery goals. You can show which movements are difficult and ask questions about your exercises.

Boris assesses with you whether online guidance is appropriate. Sometimes an examination at the practice is needed, for example to assess strength, sensation or a particular joint. A video consultation can also complement your appointments in Vinkeveen.

AI illustration of Boris Feldman guiding a patient during an online physiotherapy consultation
Personal guidance at a distance · AI illustration of an online consultation with Boris.

Follow-up appointment

Discuss how things are going and which activities you can resume.

Discuss your exercises

Show how you perform them and discuss questions about technique or loading.

Guidance at home

Combine appointments at the practice with a home exercise programme.

Guidance that fits your life

Who is an online consultation suitable for?

Would you like personal guidance from Boris but find visiting the practice difficult? An online consultation may be a practical option. We discuss beforehand whether your needs can be assessed remotely.

On a business trip

You are travelling for work and want to continue your recovery. Discuss your progress and exercise schedule from your hotel or temporary accommodation at a prearranged time.

Staying abroad

You are on holiday, spending the winter abroad or temporarily living outside the Netherlands. You can discuss your exercises and questions with Boris. Include your location and time zone in your request so we can explore the options together.

Family members who live far away

A family member lives far from Vinkeveen and would like to request guidance themselves. If you wish and give consent, a loved one can also join your conversation remotely to listen or provide support.

A busy schedule

Work, family or other commitments make a visit difficult. A scheduled video consultation saves travel time. Make sure you set aside enough uninterrupted time and choose a quiet place for the conversation.

Difficulty getting to the practice

Transport is difficult, the distance is considerable or you need help to leave home. Discuss whether an online conversation is suitable for your needs and what help you require at home.

Questions about your home exercises

You are already receiving treatment and want to show how you perform your exercises, discuss loading or evaluate your progress. Online contact can be combined with your personal PhysiApp programme.

When is a visit to the practice necessary?

If your symptoms cannot be assessed adequately remotely, a physical examination may be necessary. Boris discusses this with you. Online guidance is not emergency care and does not replace necessary local medical assessment while staying abroad.

You need an internet connection, camera and microphone. If a family member or another loved one joins, we agree in advance who will attend and what you wish to share.

How an online consultation works

  1. Make an appointment.Request your video consultation via WhatsApp or email. We discuss whether it suits your needs, whether we will use Zoom or Google Meet, the duration and the costs. Salbar confirms the appointment in advance and sends a payment link. Your appointment is confirmed after our confirmation and receipt of the deposit, before the consultation. You then receive the joining link for Zoom or Google Meet. Reimbursement depends on your policy and the applicable conditions.
  2. Prepare for your conversation.Write down your questions and have relevant information ready. Complete the intake form for a first appointment. You can also use your symptom summary from the symptom guide.
  3. Discuss your symptoms.We review your answers. Where appropriate, you show movements or exercises. Only do what you can manage safely, and tell us if something hurts or feels uncertain.
  4. Make a follow-up plan.We discuss your exercises, loading and evaluation. If a physical examination is needed, we arrange an appointment at the practice.

What do you need?

  • A phone, tablet or laptop with a camera and microphone.
  • A stable internet connection and a charged device.
  • A quiet, well-lit place where you can move freely.
  • A stable position for your camera: the relevant body area must be visible.
  • Comfortable clothing and any exercise equipment we have agreed on beforehand.

Open the Zoom or Google Meet link you received a few minutes before your appointment. Grant access to your camera and microphone where needed. Check your picture and sound before the appointment. You may want to use headphones. Unable to connect? Contact Boris via WhatsApp.

Tailored to you · Four weeks

Your personalised exercise programme

A ready-to-use exercise programme tailored to your symptoms, goals and abilities. Boris selects the exercises, sets the progression and dosage, and prepares the programme for you in PhysiApp. You receive clear exercise videos and instructions so you know what to do at home.

Online consultation

€115

Discussion of your symptoms and goals via Zoom or Google Meet. We assess which approach and exercises suit you.

Exercise programme · 4 weeks

€57,50

A personalised programme in PhysiApp, with your exercise schedule, videos and prescribed repetitions and loading.

Progressive follow-up · 4 weeks

€57,50

A new, adapted follow-up programme after discussing your progress. The exercises and loading are tailored to your next step.

Start with a consultation and programme: €172,50

The online consultation (€115) and the first four-week programme (€57,50) are charged separately. An additional online consultation costs €115 and is not included in the price of a follow-up programme.

After four weeks: reviewing your progress together

At the end, we discuss how the exercises have gone, which activities are easier and what still needs attention. Based on this, we decide whether a progressive follow-up programme is appropriate. Follow-up does not start automatically: you request it, and we agree the costs and next step with you.

Not managed to start your exercises yet?

Have you been unable to follow your programme, or do you need more time? On request, you canextend your existing programme for €10 per week. This extension gives you longer access to the same programme; no new or adapted programme is created, and no online consultation is included. Discuss with Boris whether the existing schedule still suits your situation.

Your online consultation and programme are confirmed in advance, with a deposit paid via a payment link. A follow-up programme or extension starts after discussion and agreement on the costs. A deposit is deducted from the agreed amount. Discuss any reimbursement with your health insurer.

Your personal exercises

PhysiApp: your exercise programme at your fingertips

PhysiApp is the patient app from Physitrack. Boris creates your programme; you view it at home on your phone, tablet or computer. Your schedule may include exercise videos, instructions and additional information. The programme is tailored to your care: the examples below are not personalised treatment advice.

  1. Receive your access details.Once your programme is ready, you receive the access code and instructions from your therapist. Keep your code private.
  2. Open your programme.Use PhysiApp on your device or open the web version. Enter your code and, when requested, your year of birth. Use the details in your invitation.
  3. View the exercise.Open the video and read the instructions. Follow the repetitions, duration and frequency prescribed for you.
  4. Track how you are doing.Mark exercises as completed. If this function is enabled for your programme, you can provide feedback on your performance and symptoms.
  5. Discuss your progress.Let us know what is going well and what remains difficult. Boris can adapt the programme where necessary. Feedback is not monitored continuously; contact us directly if your question is urgent.
Official example of a personal exercise overview in PhysiApp
Example: all your exercises in one overview. Source: Physitrack. The screen layout may differ between versions.
Official example of an exercise video and recording exercise completion in PhysiApp
Example: watch the video and record completion. Source: Physitrack. Follow your own instructions.

Online consultation via Zoom or Google Meet

Your video conversation with Salbar takes place via Zoom or Google Meet. You use PhysiApp for your personalised exercise programme. For the consultation, open the joining link you receive from Salbar after confirmation and payment of the deposit. Keep the link private and choose a quiet place for your conversation.

See how PhysiApp works

Two official instructional videos from PhysiApp. The videos are in English; the Dutch explanation is provided above. The examples demonstrate use of the app and do not replace your personal exercise instructions.

Videos: PhysiApp / Physitrack.View the original instructions page. External videos load through Vimeo when you open this page.

Questions about online guidance

Do I need a personalised programme?

Yes. You receive access to a programme prepared by your therapist. Discuss with Boris whether PhysiApp suits your care. You do not need to select random exercises yourself.

Can I use PhysiApp without the app?

You can also view your programme through the web version. Use the code and details you received. Visit the official PhysiApp website for the app versions.

What if my code does not work?

Check the code in your invitation and your year of birth. Ask Boris for help if you cannot gain access. Do not share your access code publicly.

Is it acceptable for an exercise to hurt?

Stay within the limits agreed with Boris and clearly describe the response you notice. Do not force an exercise. Stop and seek advice if symptoms are new or clearly worsening. Your schedule can be adapted if necessary.

Will my video consultation be reimbursed?

That depends on your insurance and the conditions for your treatment. We discuss costs and any personal payment beforehand. Check your policy and read our practice rules.

Is online guidance suitable for emergencies?

No. Do not use messages or video consultations for urgent symptoms. Contact an appropriate medical professional immediately for severe or sudden medical symptoms.

Would you like your symptoms assessed?
Book an appointment at Salbar Fysiotherapie.

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